General Warranty Terms

Get to know the general warranty terms, which include information about the warranty period, service coverage, and claim procedures. You will also find details about your rights and obligations.

➜ GENERAL WARRANTY TERMS FOR AVTEK PRODUCTS

One-to-One exchange

All Avtek brand products are covered by a special One-to-One exchange program. This does not constitute a separate warranty but is an additional form of fulfilling the basic warranty (GWT).

Please review the regulations and the list of products or product groups covered by the One-to-One mode, together with the assigned swap procedure:

➜ ONE-TO-ONE EXCHANGE POLICY
➜ LIST OF PRODUCTS COVERED BY ONE-TO-ONE AND THE ASSIGNED SWAP PROCEDURE

How to Safely Prepare a Shipment for Pickup

In order to correctly and safely receive the shipment with the product sent from the service center after repair or replacement, read some simple tips on how to do it correctly.

➜ SAFE SHIPMENT PICKUP

To file a claim or schedule a pickup, please fill out our service form.

➜ Go to the service request form and receive technical support